Shipment
When will my order ship?
We strive to process and ship your order promptly. Typically, orders are shipped within 3 business days of being placed. Once your order is on its way, you will receive a shipping confirmation with tracking details, allowing you to keep an eye on your package's progress. Our goal is to get your items to you as swiftly as possible while ensuring a smooth shopping experience.
How can I check the status of my order?
To check the status of your order, simply use the tracking number provided with your purchase. If you have any questions or need assistance, feel free to contact us with your tracking number. Our team will be happy to provide you with the latest information on your delivery and ensure you stay updated throughout the process. Your satisfaction is our priority!
Can I rush my order?
At this time, we offer a standard shipping service with a fixed price of ₪40 for anywhere in Israel, ensuring your order reaches you within 3 days. While we don't currently offer expedited or rush shipping options, we've designed our standard service to be efficient and reliable, so you can enjoy your purchase as quickly as possible.
Payment
How much is shipping?
Our shipping fee is ₪ 40, and we aim to get your order to you within 3 days. We're all about quick and convenient delivery to make your shopping experience hassle-free. Thank you for choosing us!
What if I encounter errors during check out?
If you run into any checkout errors, don't worry! Please reach out to our friendly support team at contact us. We'll be delighted to assist you in completing your purchase smoothly. Happy shopping!
Is this site secure?
Yes, our site is secure. We use SSL encryption, trusted payment processors, have a privacy policy in place, conduct regular security audits, and encourage customer feedback. Your security and privacy are important to us.
Other Questions
Can I get notified about new arrivals and promotions?
Absolutely! We encourage you to subscribe to our newsletter and follow us on social media to stay updated on the latest fashion trends, exclusive offers, and new arrivals. Don't miss out on the style updates and savings.
How do I contact customer support?
If you have any questions, concerns, or need assistance, our dedicated customer support team is here for you. You can reach us via email at contact us . We're committed to providing you with excellent service.
What is your return policy?
Our return policy allows you to return any item in good condition and suitable for resale within seven days of receiving it. This will entitle you to a full refund or the option to exchange the product if you're not completely satisfied with your purchase.
What's your privacy policy?
We are committed to protecting your privacy and only collect and use your personal information for order processing and customer service purposes. We use industry-standard security measures, such as SSL encryption and regular audits, to keep your information safe. You have the option to opt-out of promotional emails and update your communication preferences. We use cookies to enhance your browsing experience. We comply with applicable laws and regulations regarding the collection, use, and protection of personal information.